Privacy Policy

Effective Date: 1 December, 2024

Jodhpur Store (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, jodhpurstore.com (the “Site”), and when you engage with our services.

1. Introduction

1.1. Overview
This Privacy Policy is in accordance with the Information Technology Act, 2000, and the Personal Data Protection Bill, 2019, and other applicable laws in India. It applies to all visitors, users, and others who access the Site or use our services.

1.2. Consent
By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

2.1. Personal Data
We may collect the following types of personal information:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Email address, postal address, phone number.
• Financial Data: Payment details, billing address, and transaction information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Profile Data: Purchases or orders made by you, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our Site, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2.2. Non-Personal Data
We may also collect non-personal data, such as your browser type, the URL of the previous website you visited, and your ISP.

2.3. Sensitive Personal Data
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data, or data concerning health or sexual orientation unless you voluntarily provide it to us.

3. How We Collect Information

3.1. Direct Interactions
You may provide personal data when you:

• Fill out forms on our Site.
• Create an account on our Site.
• Subscribe to our newsletter.
• Enter a competition, promotion, or survey.
• Contact us through our Site.

3.2. Automated Technologies
As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns through the use of cookies, server logs, and other similar technologies.

3.3. Third Parties or Publicly Available Sources
We may receive personal data about you from third parties, including but not limited to:

• Analytics providers such as Google Analytics.
• Advertising networks.
• Search information providers.
• Data brokers or aggregators.

4. How We Use Your Information

4.1. Purpose of Use
We use the information we collect for the following purposes:

• To Provide and Manage Services: To process your orders, manage your account, and deliver our products and services.
• To Improve Our Site: To monitor and analyze usage and trends to improve your experience.
• To Communicate with You: To send you updates, marketing communications, and respond to your inquiries.
• To Comply with Legal Obligations: To fulfill our legal, regulatory, and contractual obligations.
• For Marketing: To provide you with information about products and services we think may interest you.

4.2. Legal Basis for Processing
We will only process your personal data when we have a lawful basis to do so. This may include your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

5. Sharing and Disclosure of Information

5.1. Third-Party Service Providers
We may share your personal information with third-party service providers who help us operate our Site, provide services, or support our business processes, including payment processors, delivery services, and marketing agencies.

5.2. Legal Requirements
We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with the Site.
• Protect the personal safety of users of the Site or the public.
• Protect against legal liability.

5.3. Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

6.1. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These include secure servers, encryption, and regular security reviews.

6.2. Data Breach
In the event of a data breach, we will promptly notify you and any relevant authorities when required by law.

7. Data Retention

7.1. Retention Period
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7.2. Deletion of Data
You may request the deletion of your personal data at any time by contacting us at [Contact Email].

8. Your Rights

8.1. Access and Correction
You have the right to access and correct your personal data held by us. You may update your information through your account or by contacting us.

8.2. Data Portability
You have the right to request the transfer of your personal data to another service provider.

8.3. Withdrawal of Consent
Where you have provided consent to the collection, processing, and transfer of your personal data, you may withdraw your consent at any time.

8.4. Objection to Processing
You have the right to object to the processing of your personal data in certain circumstances, including when we process your data for direct marketing purposes.

8.5. Complaints
If you believe your privacy rights have been violated, you may file a complaint with the relevant data protection authority in India.

9. Cookies

9.1. Use of Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that allow us to recognize your browser and capture certain information.

9.2. Managing Cookies
You can control the use of cookies at the individual browser level. If you choose to disable cookies, it may limit your use of certain features or functions on our Site.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. Please review the privacy policies of these websites before providing any personal information.

11. Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Jodhpur Store
Shop No. 2, Mahadev Market, Opposite Mahadev Akhli, Shikargarh, Jodhpur
Email: jodhpurorganicstore@gmail.com
Phone: +91 8306087277